How We Handle Your Personal Information
Who this policy covers
This policy explains how Sell My Virginia Beach House handles information when you use our website or contact us about a property. Sell My Virginia Beach House operates this website. We connect homeowners with a local buyer and do not act as a real estate agent or broker.
Information you give us
We collect the property address, phone number and email you enter in the short form, together with your consent checkbox response. We also collect what you tell us during a call. A virtual assistant answers calls, and those calls are recorded and transcribed. That means a call produces both an audio recording and a written version of the conversation. The chat box on this website is answered by a virtual assistant. Messages typed in the chat are saved, like call transcripts, so your request can be answered.
Information collected through site use
We collect basic website analytics, including pages viewed, device information and approximate location. We use privacy-friendly analytics and Google Analytics to understand site use. Google Analytics uses cookies. This website activity information is collected alongside the details people choose to provide when requesting contact about a house.
How we use and share your request
We use your information to reply to you and pass your request to one local buyer, an investor who buys houses directly. The buyer may contact you about your property. We pass along only the name, phone number, email and property address you agreed to share. Your request goes to that one buyer, rather than several buyers. The details you send go only to the local buyer you agree to be connected with and the service providers described below. We handle chat details the same way and pass them only to the one local buyer you agree to be connected with.
We also share information with service providers that operate the website and support our communications. These include hosting, phone and virtual assistant services, email delivery and analytics providers. Their involvement supports the site and the ways people reach us.
Your consent and contact choices
Calls, texts and emails about your request require your consent through the form checkbox or your permission during a call. You can reply STOP to end text messages. Ask us to stop if you no longer want calls or emails about your request. These choices let you tell us how you want further contact handled.
Privacy requests and questions
You can email [email protected] or call us to ask what information we hold about you. You can also request a correction, ask for deletion or ask to opt out. Tell us which request you want to make so we can understand it. Virginia privacy rights apply where those laws cover us. The same email address is our contact for questions about this policy or how we use your information.
Children and policy changes
This website is not intended for children younger than thirteen. We date changes to this policy on this page so you can see when its wording was updated. This version is dated October 26, 2026. You can return to this page to read the policy and its displayed update date.